ENTER2021 @yourplace

19 – 22 January 2021


Organized by the International Federation for Information Technology and Travel & Tourism (IFITT), the annual ENTER conference provides a unique venue for researchers, industry representatives, government officials, students and entrepreneurs to come together and share, discuss and challenge the latest developments in information technology in the fields of travel and tourism. Since 1994 ENTER has brought together leading academics and industry professionals in travel and technology to serve as a platform showcasing cutting-edge research and development in eTourism. With the theme “eTourism: Development Opportunities and Challenges in an Unpredictable World”, ENTER2021 will focus on exploring ways technology can be used to create positive impacts on society, environment, and economy within the context of travel and tourism.


  • The conference will take place 19 – 22 January 2021
  • Due to the huge challenges in international travel caused by COVID-19, [email protected] has been postponed till 2022.
  • The ENTER2021 eTourism Conference will be moved online and held as a virtual conference.
  • Claudia Brözel from Eberswalde University for Sustainable Development, Germany, has been appointed as the Overall Chair of [email protected]
  • ENTER2021 Proceedings including Full Paper and Short Papers will be published online only as Open Access with Springer.
  • A new sub-track on Repercussions of COVID-19 on e-Tourism has been created



ENTER2021 calls for the latest research and case studies on emergent and cutting-edge ICT concepts, applications, and business models to be shared at the conference. The research papers are divided into five major topic areas: Repercussions of COVID-19 on e-Tourism, Technologies in e-Tourism, Tourist Behavior and Experiences, Marketing and Management in the Tourism Industry, and Governance, Sustainability, and Education. In addition, there is an open Call for Special Sessions. The issues to be covered at the conference include, but are not limited to, the following topic areas:

eTourism: Development Opportunities and Challenges in an Unpredictable World

Repercussions of COVID-19 on e-Tourism

  • Digital Strategies for Business Recovery
  • Destination Recovery and Resilience
  • IT Solutions for Crisis Management in Response to a Pandemic in Tourism
  • Analysis of Tourist Mobility
  • Any Other Topics Related to COVID-19 and e-Tourism
Technologies in e-Tourism

  • Recommender Systems and Personalization
  • Artificial Intelligence, Robotics, and Automation
  • Machine Learning and Deep Learning
  • Mobile, Location-based and Context-aware
  • Systems Augmented and Virtual Reality
  • Crowdsourcing
  • Wearables and Internet-of-Things
  • Semantic Web, Tourism Ontologies and Linked Open Data
  • Data Analytics, Data Mining, and Big Data Analysis
  • Data Management and Visualization
  • Data Standards and Data Integration
  • Sentiment Analysis and Personality-based Systems
  • Blockchain Applications
  • Emerging Technologies
Marketing and Management in e-Tourism

  • Website & APP Design and Evaluation
  • Tourism Economy and e-Commerce
  • Advanced Distribution Systems and Strategies
  • Dynamic Packaging
  • Digital and Social Media Marketing
  • e-CRM & Review Management
  • Crowdsourcing
  • Sharing Economy, Platform Business and Collaborative Partnership
  • Digital Distribution and Social Selling
  • e-Business Models, Strategy and Impact
  • Crisis Management
  • Yield Management
  • Tourism Strategic Competitiveness
  • Service Design and User Experience
Tourist Behavior and Experiences

  • ICT and Tourism Experiences
  • ICT Adoption and Use
  • User Modeling and Decision Making
  • Group Decision Making
  • Social Media and Social Networks
  • Information Search and Travel Planning
  • Human-Computer Interaction
  • Gaming and Gamification
  • Digital Nomads
Governance, Sustainability, and Education

  • Smart Cities and Destinations
  • Corporate Social Responsibility, Sustainability, and Climate Change
  • Responsible ICT in Tourism
  • ICT and Wellbeing
  • ICT for Regional Development and Sustainability
  • ICT-enabled Partnership and Collaboration
  • Education and e-Learning
  • Life-long Learning and MOOCs
  • E-Government and Public Policy in Tourism
  • Digital Divide and Socio-economic Development
  • Privacy and Internet Security
  • Legal, Ethical and Social Aspects of ICT

Additionally, there will be a Special Session on “eTourism community perspective on COVID-19“.





Submission closes: August 31st, 2020
Notification of acceptance: October 9th, 2020
Deadline to submit camera-ready version: October 23rd, 2020
Final acceptance: October 28th, 2020
Registration deadline for paper authors to be included in the conference proceedings: to be determined
End of Early Bird registration: to be determined
ENTER2021 Conference: 19 – 22 January 2021

All deadlines refer to 23:59 (11:59 pm) in the AoE (Anywhere on Earth) time zone. Conference organizers reserve the right to modify the paper submission schedule.



Overall Chair of the ENTER2021 Conference:

Claudia Brözel, Eberswalde University for Sustainable Development, Germany ([email protected])

ENTER2021 research track chairs:

Wolfgang Wörndl, TU Munich, Germany ([email protected])
Chulmo Koo, Kyung Hee University, South Korea ([email protected])
Jason Stienmetz, MODUL University Vienna, Austria ([email protected])

ENTER2021 PhD workshop chairs:

Berta Ferrer-Rosell, University of Lleida, Spain ([email protected])
Sai Liang, Nankai University, China ([email protected])
Frederick Dayour, Simon Diedong Dombo University of Business and Integrated Development Studies, Wa, Ghana ([email protected])

ENTER2021 marketing director:

Katerina Volchek, Deggendorf Institute of Technology, Germany ([email protected])

The President of IFITT:

Zheng Xiang, Virginia Tech, US ([email protected])